A blue dot on the bell and mail icons indicates new notifications and messages. You can find these two on the upper right side of your account:
Checking Notifications
Notifications are alerts or reminders to inform you about various events like new peer pairing, peer-booked sessions, session reminders, peer unmatching, assigned peer task completion will be shown. A corresponding email notification will also be sent for these events.
Click on the bell icon, to see all notifications. Click "Click here for more information" to view the full details of the notification. Tasks refer to surveys or measures assigned to peer members. Once a task is completed, a notification will appear here to keep you updated.
After reviewing the notifications, select the checkboxes next to each message and click "Mark as Read" to clear your notification alerts.
Checking Messages
Messages allows you to reach out to your peer member, a peer supporter, or a supervisor outside of the session.
Click the mail icon to check and send messages to your peer member, peer supporter, or supervisor. A corresponding email notification will also be sent for when a peer has messaged you.
You may send a message prior to booking a session, or to schedule a session on a date/time of their preference not currently available on the calendar.
Click the name of the person you want to message. Write your message and hit Send.