Once a session is completed, the recording and transcript will be available within 10 minutes. Here's the step to access the transcript and recording.
Step 1: Access the client account page by clicking on "Clients" on the left side of the platform then select the client you want to review the recording or transcript.
Step 2: Upon selecting a client, click on "Sessions" then select "Past" then select the session you want to review.
Step 3: Once the session is selected, a new page will appear where you can playback the recording or review the session transcript.