As a supervisor overseeing the delivery of care within your organization, ensuring the highest quality of service is paramount. Our role entails not only supporting and guiding care providers but also actively monitoring and evaluating the sessions they conduct with patients. By adopting a proactive approach to reviewing care provider sessions, we aim to uphold rigorous standards, optimize patient outcomes, and foster a culture of continuous improvement within our healthcare setting.
Here are the steps to check your care provider's session:
Step 1: From your dashboard go and click on Care Providers on the left side of the platform then select the care provider you would like to review their sessions.
Step 2: Upon selecting the care provider, select "Sessions" then "Past" and select the session you would like to review.
Step 3: The specific session will open and here you can now play the recording, check on the various support tabs like process notes, messages, transcript, analytics, and progress notes.
