I Am Not Receiving the Registration Verification or Password Reset Email

If you haven't received the email after a few minutes, try the following steps:

1. Check your Spam or Promotions folder. You may also search no-reply@keelmind.com.

2. Add *@keelmind.com to your email provider’s whitelist to ensure our messages are delivered to your inbox. See these links for instructions: 

   • Google (Choose Never Forward to Spam)

   • Outlook

3. Try to log in. Verify that your email address is correct, with no typos or additional spaces. This will trigger a verification email to be sent to your email. Check your inbox again.

4. If using a company email with an email firewall, contact your IT administrator to verify and request to allow or unblock *@keelmind.com.

If you’ve followed these steps and still haven’t received the email, please contact our Customer Support Team.