To check the user's details and when they were last logged in the platform:
Under Settings, the Account tab displays the user's account information, bio, and the date the user last logged into the platform. "Federated users" refer to those who logged in using Microsoft or Google (Chrome) accounts, while "Non-federated users" are those who logged in with their email addresses.
The Registration tab displays the user's preferences and focus areas.
For clients, it indicates their personal preference and area/s needing support when matching with a care provider.
For Care Providers, it indicates their field experience, personal preference, and areas of expertise.
For Care Providers, it indicates their field experience, personal preference, and areas of expertise.
To check when the user last had a session and their next scheduled session:
To view Sessions, click the Sessions tab. You can narrow down sessions by selecting options from the dropdown menus.
Past sessions will display a complete status, including the actual session duration. You can also filter to view only offline sessions. Upcoming sessions will display an active status.